Movabroad Lda. (“Movabroad”, “us”, “we”, or “our”) operates https://www.movabroad.com (the “Site”). This section gives you information on our policies regarding the collection, use and sharing of Personal Information we receive from Users of the Site.
Movabroad’s goal is to let you have total control over your international relocation. We help you organize your moving tasks, perform them on your own or with the help of our Partners, and bring information enabling you to make better decisions. Creating trust in our relationship is of utmost importance for Movabroad, and one of the components is that we are fully committed to your privacy. We want you to know exactly what information we collect from you, how we collect it, what we do with it and how it is protected.
Your personally identifiable information is never sold, rented or shared dishonestly. We use your Personal Information for providing you with a better experience and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address, your phone number, date of your move and your origin/destination addresses (“Personal Information”). We will keep a record of this information.
Our online forms may require further information to help us understand your requirements, and find suitable suppliers for you. We may also monitor and/or record telephone & video calls for the purposes of quality control or requirements processing post-communication (like populating a detailed list of your household goods and calculate your overall volume for example).
Like most websites, we collect data that your browser sends whenever you visit our Site (“Log Data”).
This Data can include information such as your computer’s Internet Protocol (“IP”) address, the browser you are using and its version, the pages you visit on our Site, the date and time of your visit & the time you have spent on those pages and some other statistics.
In addition, we may use third party services such as Google Analytics or MixPanel that collect, monitor and analyze this.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How we use your information and how it could be shared
We do not share your personal information with companies, organizations or individuals outside of Movabroad unless one of the following situations applies:
To verify your requests
In order to implement services that are offered on our website, movabroad may use your Personal Information to contact you by telephone, live video chat, SMS, email or post to confirm or verify the details of your requests.
To book services on your behalf
We may need to share your Personal Information with Partners you have selected on our website and/or while exchanging with movabroad, in order to perform any of the services you have instructed us to book on your behalf. In such situations, we may share your personal information needed for completion of the requested service.
With your explicit consent
We may share personal information that you have provided to Movabroad to certain third parties, with your explicit consent (instruction from you, opt-in).
For external requests
We may submit your personal information to our Partners or other trusted businesses or individuals to address certain services such as comparing international health covers or providing guidance for local compliance (visas, permits). In those circumstances the provision of personal information is required for completing the requested service. Your contact details however are not transmitted without your explicit consent.
Under legal circumstances
If the transmission of your personal information is needed to meet any applicable law, legal process or governmental request, we may need to share it.
With third parties you have a pre-existing relationship with
In order to streamline your relocation process, we may, through cross checking of information, notify some of our Partners that you are moving and share some non identifiable information. If you prefer to opt-out and that we don’t notify our Partners of your relocation, please email us at firstname.lastname@example.org.
The security of your Personal Information is of utmost importance to us. That said, please be aware that no transmission method over the Internet is totally secure. This applies to electronic storage solutions too. While we strive to ensure your Personal Information is protected at all times, we cannot guarantee its definite security.
Should any material change to this Policy occur, we will notify you either through your email address, or by placing a notice on our Site.
Rua Carlos Alberto da Mota Pinto, nº17
1070-313 Lisbon – PORTUGAL
or email us at email@example.com
Last updated: 26 June 2017